Donating food & goods
**IMPORTANT** In regards to the COVID-19 please click here to read about the changes to our services.
PLEASE NOTE: This is an important message for all our lovely supporters, just reminding everyone that at this time we are not able to accept food donations, due to the threat of COVID – 19, we want you all to stay as safe as possible, so that means staying at home. If you'd like to support us at this tricky time the best way you can do so is by donating to our urgent appeal, thank you and stay safe everyone.
What goods we CAN accept - Please note due to COVID - 19 we cannot accept any physical donations at the centre at this time
- Bedding sets/sheets
- Knitted/crocheted blankets
- Pet toys and tennis balls
- Scratching posts
- Dog/cat/small animal food and treats - they must be in date or we cannot feed it to the animal
- Dog and cat beds
- Cat carriers and dog crates
- Wood/paper cat litter
- Stuffed toys with CE labels and unused children's toys
- Good, clean-quality clothing and shoes
- New and boxed gift items
- Stationary (we always need more pens)
What goods we CANNOT accept
- Pillows and cushions
- Sleeping bags
- Dressing gowns
- Flannels/small towels
- Shredded paper
- Out of date pet food or treats
- Heavily used cat litter trays
- Clay based cat litter
- Electrical items
- Kitchen and household bric-a-brac
- Stained and dirty clothing
- Videos, DVD's, tapes
- Stuffed toys (without a CE label)
- Well-used children's toys
- Prams and baby items (due to health and safety regulations)
Due to COVID-19 we're unable to accept ANY food donations from the public.
If you’d like to donate food to our animals, we kindly ask that you choose Barking Heads or Meowing Heads as this keeps our animals tummy's happy and healthy. Alternatively, we will happily accept any supermarket or Pets and Home vouchers, which will help us buy lots of nice fresh fruit and vegetables for our smaller animals.
The 'Fill a Bowl' project
Previously the 'Fill a Bowl for Christmas' project, we are delighted to announce due to an overwhelmingly positive response we will be continuing to partner with food banks and smaller charities to help reduce the number of pets going hungry across Bristol.
Lots of animals gifted to us are as a result of owners no longer being able to afford to feed their pet and unfortunately, this reason is on the rise.
This is a heartbreaking situation for any person/ family to be in and as a local and independent animal charity who has been here supporting Bristol for over 130 years we feel that we want to help ‘make a pawsitive change’ and we aim to do this through the ‘Fill a Bowl’ project.
Due to our supporters generosity over the years, we have a large amount of animal food in stock, more than we could possibly use. We aim to use this food to help those animals in need across Bristol. Some will be transported to several food banks across the city and some will go to other smaller charities in the area, helping us to achieve our charitable objectives.
We encourage any food banks or animal charities who work under a registered charity number who would like to benefit from the ‘Fill a Bowl’ project to get in touch by contacting us by email on email@example.com.
FAQ's about the 'Fill a Bowl' project
Why is animal food going to food banks?
Many people dealing with poverty in Bristol own animals and struggle to feed them as well as themselves. The animal food will go towards helping these people/families keeping their beloved pets happy and healthy and will help relieve them of some of the financial strain of buying pet food.
Does this mean you want more food donations or less?
We are kindly asking our supporters to no longer donate food to us for the time being (with the exception of Barking and Meowing heads). Purely because we are bursting at the seams with pet food, and will never be able to get through it all ourselves. We want to focus on distributing the food we already have.
If I donate animal food to Bristol A.R.C. will it not go to the animals in your care anymore?
Moving forward, we will use as much of the donated food as we can but any that we can’t use will go towards the 'Fill a Bowl' project and will help feed animals in need in our community.
I would like to specifically donate food to the animals in your care. How do I do this now?
You can do this a few different ways. Either by making a cash donation for the amount you would have spent on food, by purchasing a supermarket gift card, a pets a home gift card, or by giving us a ring and asking what food we need.
Why can’t the animals in your care eat the food you already have?
Animals – just like people, don’t always respond well to certain types of food. Lots of our animals have sensitive stomachs, and constantly eating different types of food of varying style and quality results in them frequently being ill and unhappy. We also have an overwhelming amount of food, more than we could ever use, which is why we want to share it with those who need it most in the community.
I can’t find your food bins in Supermarkets anymore?
Many of these of now been removed as we would like to focus on distributing the food we already have. You will find instructions on new ways to donate at the old locations of our food bins.
What kind of things would be helpful for me to donate to Bristol A.R.C.?
Things that would truly help out the animals in our care are…
- Supermarket vouchers
- Pets at Home vouchers
- Cash donations
- Dog toys and tennis balls
- Fresh fruit and vegetables for our small animals
I would like to use the food banks to get free food for my animal, how do I do this?
You will need to contact or visit the food banks directly. Please note, most food banks require some information to be provided to prove you are eligible to benefit from them. You also need to provide some evidence that you have an animal, such as, vet records or microchipping records.
We are currently working with Horfield Food bank Outlet, The Matthew Tree Project, Refresh, Fishponds Food bank, Easton Food bank, Keynsham Food bank, Kingswood Food bank, Bristol North West Food bank.
If you have loads of food that you aren’t using can’t I come to your centre and collect some free food from you directly?
Unfortunately, not. All food that we will not be using will be distributed to smaller charities and food banks only. Staff will not be able to give out free pet food.