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Contact us


General enquiries

For any general enquiries about the charity please contact our Admin team on 0117 977 6043 or email info@bristolarc.org.uk


Our opening hours are a bit different over the Bank Holiday period. See below:

Please remember, outside of our Clinic opening hours, we run an emergency service for ill or injured stray domestic animals. For more information please visit our help and advice section on our website.

Our phone lines are answered, at all times, on 0117 977 6043 (this is an emergency only phone service when the site is closed).

  • Thursday 2 June: Closed
  • Friday 3 June: Closed
  • Saturday 4 June: Adoption Suite open 9am - 5pm, Clinic Closed
  • Sunday 5 June: Adoption Suite open 9am - 5pm, Clinic Closed
  • Monday 6 June: Normal service resumes, Clinic open 8am – 4pm, Adoption Suite open 9am – 5pm



Contact our Clinic team

Telephone: 0117 977 6043

Address: 48 Albert Rd St Philips, Bristol, BS2 0XA

Opening hours: Monday - Friday, 8am - 4pm. (Closed on weekends and Bank Holidays)

Please note we are unable to accept in ill or injured animals onto our premises outside of these hours. Please call ahead on 0117 977 6043 before coming to the centre.

We operate an out of hours emergency helpline. If you discover a stray, injured or sick domestic animal between the hours of 5pm to 9am please call us on 0117 9776043. If appropriate the team will direct you to our emergency out of hours veterinary provider.

Contact our Rehoming team

Tel: 0117 977 6043

Address: 50 Albert Rd St Philips , Bristol, BS2 0XW

Our phone lines are open 7 days a week 9am - 5pm (not including Bank Holidays).

IMPORTANT PLEASE NOTE: Only visitors with an appointment will now be allowed on site as our Rehoming Centre (reception, kennels, cattery and small animal housing) is closed to the general public. This is a big change for us – we have made this decision to keep the animals happy and you and our team as safe as possible.


Contact our Fundraising & Communications team

Got a question about Fundraising for Bristol A.R.C.? Visit our Fundraising pages or make contact with us using the details below – we are here to help.

0117 977 6043

fundraising@bristolarc.org.uk

Monday-Friday, 9am to 5pm

If you have a media enquiry please contact:
During opening hours – 0117 977 6043 / gjones@bristolarc.org.uk
Out of office hours – 07864596236

Report animal cruelty or neglect

If you are concerned about the welfare of an animal please contact the National RSPCA on 0300 1234 999.

Our emergency out of hours line

We operate an out of hours emergency helpline. If you discover a stray, injured or sick animal between the times listed our staff are here to provide help and advice over the phone, and if appropriate they will direct you to our emergency out of hours veterinary provider.

Our Help & advice page may also have the information you need, please check there before calling the team out of hours.

The emergency phone line is operated:

Monday – Sunday, between 5 pm – 9 am

Telephone: 0117 977 6043


Complaints

We are sorry to hear that you’ve encountered an issue with one of our services.

We take all complaints very seriously and will work to respond to your concern as soon as possible.

Please complete the form below and we will aim to respond to you within 5 working days from receipt of the complaint.


Fundraise for Bristol A.R.C.

We rely entirely on donations and fundraising to continue our vital work. Hold a bake sale or run a marathon! The options are endless.


Animals looking for homes

From chameleons to cats. We've got lots of animals looking for their forever homes.

Bristol A.R.C. veterinary services

Our Clinic cares for our animals waiting for homes as well as wildlife and cruelty cases.

Volunteering for Bristol A.R.C.

If you'd prefer to donate your time there are lots of ways that you can get involved with volunteering.

Bristol Animal Rescue Centre
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RSPCA Bristol & District Branch Registered Charity No. 205858

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