Information about the closure of our subsidised vet service
We are sad to let you know that our subsidised veterinary service for low income pet owners at our Clinic in St Philips will close on 31 March 2020.
There are a number of reasons for the decision to close our public service. As a charity rescue centre our priority has to be animals who don't have owners to care for them - strays, unwanted and abandoned pets and wildlife. In order to continue providing our 24/7 rescue service for these animals, we must now make cost savings in other areas, and this includes our veterinary service for pet owners, which is currently heavily subsidised using charity funds.
We also want to focus resources on our outreach work, which provides basic treatment for pets via pop-up clinics. Our Lawrence Weston and Knowle West outreach services will continue to serve their local communities.
We want to reassure you that we are here for the next few months to provide care for your pets, and to help register you with another vet.
Our public service will end on 31 March this year, and we are asking all of our registered clients to find alternative providers for their veterinary care by that time.
The Clinic will not able to provide veterinary services at full price veterinary fees to new or preexisting clients, as this would fall outside our charitable aims.
We will do all we can to help you and when you are ready to register with a new vet we will make the transfer of your pet's records as quick and easy as possible.
For further information and advice regarding the closure please click here, we hope will be able to answer your questions.
Alternatively, please call us on 0117 980 3904 if you have further queries about the closure. We would be grateful if the normal Clinic phone line can be kept free for emergencies/clients making appointments etc.
We will be very sad to say goodbye to all the clients and pets we’ve met and cared for over the years, but these changes will enable us to focus on ensuring the welfare of unwanted animals and wildlife in need of rescue and rehabilitation.
Thank you for your support and understanding.