FAQs

Although we are proud to be affiliated with the RSPCA, we are a separate charity and receive no automatic funding from it. We rely entirely on local

support within the community to fund our vital work.

It costs £200 to adopt a dog and £130 for a cat. To see a full list of costs please click HERE. All cats, dogs, rabbits and ferrets are checked by Clinic veterinary staff, given worming and flea treatments, vaccinated, micro-chipped and neutered before being re-homed.

If I find a sick or injured animal, what should I do?

Call the RSPCA emergency line: 0300 1234 999 for an animal that is suffering/in distress. This is where the Animal Welfare Officers are based so they may be able to send someone out. For more information, please visit their website at www.rspca.org.uk/adviceandwelfare.

If you find a fledgeling bird, please leave it where it is, as it could still be being fed by the parent bird. Birds sometimes fall from nests, but they have a better chance of survival in the wild, so our advice is to leave baby birds where they are.

You can contact our team (9 am – 5 pm, Monday – Friday) on 0117 977 6043 for help and advice.

We also operate an out of hours service for animal emergencies If you discover a stray, injured or sick domestic animal between the hours of 5pm to 9am please call us on 0117 9776043. If appropriate the team will direct you to our emergency out of hours veterinary provider. Please note that you will need to be able to transport the animal yourself.

Please note, straying healthy cats are not considered an emergency. If you believe you’ve found a stray cat, please follow the advice found here.

When I call your emergency line who will I be talking to?

Don’t worry, there are no robots at Bristol A.R.C., you’ll be put through to an actual human, a member of our friendly and helpful team. They can provide help and advice over the phone for emergency situations.

If I find a stray what should I do?

Please follow our advice given here

I can no longer look after my animal and need it rehomed, what do I do?

Please give our team a call on 0117 9776043. They can talk you through the process.

Please always be honest when gifting us your animal. We will never judge anyone for handing their pet over to us, so never feel you have to be untruthful

about anything. We have a much better chance of animals being easily rehomed if we know their history. You can find out more about the process here.

I have lost my pet, what do I do?

Give our Clinic a call on 0117 9776043 to see if we have taken in your pet. You can also find helpful advice and tips here.

Unfortunately, we cannot post about missing animals on our social media channels.