Animal emergency

If your pet suddenly becomes ill you need to call your own vet for advice and an urgent appointment. Outside of working hours all vets will provide access to an emergency veterinary service on their answerphone, please listen to the information provided carefully.


Emergency for an animal that is not your own?

If you have found an injured or sick straying animal (including wildlife) please call us on 01179 724 567 Monday – Friday from 9 am – 4 pm, we will usually ask you to bring the animal to our Clinic here on Albert Road - please always call us first.


Out of hours emergencies

We operate an out of hours emergency helpline. If you discover a stray, injured or sick domestic animal between the hours of 5pm to 9am please call us on 0117 9776043. If appropriate the team will direct you to our emergency out of hours veterinary provider. Please note that you will need to be able to transport the animal yourself.


Found an injured or sick wild animal?

If you have found an injured or sick wild animal please call us on 01179 724 567 Monday – Friday from 9 am – 4 pm, we will usually ask you to bring the animal to our Clinic here on Albert Road, please always call us first.


Out of hours emergencies – Wildlife

If you have found an injured or ill wild animal outside of our opening hours, please click here for further help and advice. If you suspect cruelty or neglect, please contact the National RSPCA via this link.